If I install 3 kilowatts of rooftop solar but claim STCs for 4 kilowatts then I have committed fraud. $9,161 - $11,197. 5.1kW. I constantly get promises to return my calls or call me back with a solution. You can't service a system from the opposite side of the country and if I had of known that they were only a temporary setup here I would have chosen a different company....warranties don't mean a thing if the company isn't here to do the work....3 failures in 3 1/2 years we have had them and not a great deal of difference to the power bill despite 28 panels and 5kw inverter. So I reviewed 2 months ago. I would not have any complaints if they would just come out and replace the single ebroken panel. I am hoping that they don't respond by Friday 28/07/2020 then at least I will get a decent quality inverter via my insurance company at ZERO cost to me. They were helpful and I sent them a photo as requested. Don't publish fake customer reviews on your site, on youtube, or anywhere else. The Federal Court of Australia has ordered Euro Solar (trading as P&N Pty Ltd and P&N NSW Pty Ltd), sister company Worldwide Energy & Manufacturing (WEMA) and their director Nikunjkumar Patel to pay fines totalling $145,000 for making false and misleading representations, according to a press release issued by the Australian Competition & Consumer Commission (ACCC). Euro Solar was required to hand over the 15,044 STCs they were not entitled to. Do not recommend them at all. Euro Solar Fined $145,000 For Shonky Practices. Solar power is now the least expensive. While I would like to think it is possible for them to change their ways, I do not believe they will ever change themselves to that large an extent. I've never seen any euro solar installations but it seems like they couldn't be very good at the price you are paying, add to that who knows what gear they are going to turn up with and tell you it's great. Utterly poor workmanship. Everyone hates that. We know the best ways how deliver solar products to customer. 6.9K likes. This was the 13/5/19. They used to be known as “Australian Solar Panel” (since changed to "Australian Premium Solar"). Euro solar sold me "high efficient" 250W panels, but now companies like LG or other big brands sell 300 plus watt panels.. so I now also realized that the product I bought was not what I was led to believe. I cancelled my installation with this company and requested a refund. After 3 weeks a new unit was delivered. I was pretty upset as the unit was only two and a half years old. I am lodging an action with QCAT, I have it in writing that they would honour their guarantee. SolarQuotes does not and will never include Euro Solar as one of the installers who will contact you if you are seeking quotes. They gave me poor advise at that instant that my house will be suited to 18 panels for a 5 kW system. Average payback time. If Euro Solar were merely competing on price and using cheaper panels and inverters while avoiding the worst products on the market they would not earn my ire. Don't touch them. If we don't have data for a particular size system (in kW), we won't show a price range for that size. As described above, a common Euro Solar complaint involves people having difficulty getting their deposit back. The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. They tell me she will phone me back but never has. My solar system was installed on the 17/6/18 I’ve had no trouble since then .l apologise for not getting in touch with you before this. In July 2018, one of Australia's biggest solar retailers Euro Solar and its parent company P&N Pty Ltd went into liquidation, a move which will 'orphan' thousands of household solar systems. PAINFUL EXPERIENCE, Customer service is terrible and all warranty voided if no service done by a registered electrician yearly. Yes it was cheaper- but what's the point having solar when it hardly produces electricity. We haven't had our panels checked yet for their 2-yearly maintenance check. Euro solar the worst solar company out, DON’T deal with them. What gives this company the right to do this, it’s not fair we live in Australia and people can get away with this it’s not right. Arise solar consultants were very helpful and friendly. Euro Solar has a reputation for selling heavily discounted solar systems and in 2017 alone the Euro Solar group installed over 35,000kW of solar PV capacity (equivalent to 7000 5kW solar PV systems). Should have purchased from an AUSTRALIAN OWNED solar mob. We paid this and a few days later got an email saying that JFY is closed and it take 2 to 3 months for them to send a replacement. That’s why it is illegal. After installation we were randomly chosen to have the installation independenly inspected by the solar energy commission who found a list of faults wrong with the installement. I have formed the opinion that Euro Solar are a Rip Off and the Solax Inverter is terrible. You can contact with us by email or phone and we will respond within 24 hours. Customer support Fast customer support. icarus26. I argued with them as I didn’t think I should have to pay this fee for something under warranty. In the spirit of transparency, Euro Solar are welcome to respond to our criticism, and we'll link to that response here. Panos Mantziaras, Director EcoCentury Project and Fondation Braillard Geneve, SwitzerlandJennifer McIntosh, Head of Secretariat, International Solar Energy Society (ISES), GermanyProf. In my opinion euro solar = a recipe for disaster. If they refuse to fix it they shouldn't install it.”, “Shocking and incomplete installation... Legal action is pending to have all work that has been carried out by Eurosolar rectified in accordance with the sales contract and Ergon Energy requirements”, “The inverter packed it in after seven months and I have contacted them numerous times only to be given the run around...”, “Installed in Feb 2014, not yet connected at mid April 2015...”. Before reporting a review please read through our reporting guidelines to see how we evaluate and moderate reported reviews. While some installers working for Euro Solar are clearly doing better jobs than others, I have been unable to spot any pattern, so it seem it does not matter if it is Euro Solar Sydney, Euro Solar Melbourne, Euro Solar Brisbane, or Euro Solar Adelaide, you have to be on your toes when dealing with these people where ever you are. Net cost of system. Unsurprisingly I received no reply. The company does not care about backup service. Arise Solar (Out of Business) prices. 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